Last updated: June 2026
When you use our contact or quote form, we collect the information you choose to provide, such as:
If your business uses our AI Phone Receptionist service, the service also collects the information callers choose to share (such as their name, phone number, town, and job details) so it can pass those leads to you. Calls handled by the service may be transcribed or logged to deliver lead details and improve accuracy.
We may also collect basic, non-identifying technical information automatically (such as general analytics about site visits) to understand how our website is used.
We use the information you provide to:
We do not sell, rent, or trade your personal information to anyone.
Form submissions are processed through our website's hosting and form-handling provider and delivered to us by email. We take reasonable steps to protect your information, but no method of transmission over the internet is completely secure.
Our website may use trusted third-party services for hosting, form handling, analytics, and (for the AI Phone Receptionist) telephony and call handling. These providers process data on our behalf and are subject to their own privacy practices. We only work with services that handle data responsibly.
Our website may use basic cookies or analytics tools to understand visitor activity and improve the experience. You can control or disable cookies through your browser settings at any time.
You may request that we update or delete the personal information you've shared with us at any time by contacting us. If you've been receiving communications from us and no longer wish to, just let us know and we'll stop.
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The "last updated" date at the top reflects the most recent version.
Questions about this Privacy Policy or your information can be directed to jonathan@firstpointtech.com.